Effective Date: 17th June 2023
Resparkit is a product of Geniemax LTD (Resparkit, we or us). Resparkit platform allows audio and visual creators to manage their media catalogues digitally by uploading, customising, and maintaining their content. The main aim of our privacy policy is to provide you with a clear explanation of how we collect, process, disclose, retain and protect your personal information through your use of our website.
When this privacy policy refers to "Resparkit," "us," "we," or "our," it refers to Resparkit.
Resparkit is committed to protecting your personal information. Any information requested by us that can get you identified will only be useful in the following ways listed in this privacy policy. We ask that you carefully read this privacy policy as it provides information about what to expect when Resparkit collects your personal information.
For the applicable data protection laws (the UK General Data Protection Regulation (GDPR), along with any implementing legislation, in specific, the Data Protection Act 2018), Geniemax Limited (we or us) is the data controller (i.e., the company that is responsible for and controls the processing of, your data).
Personal information includes any information alone or in combination with other data that can get you identified. Personal information may include your email address, name, physical address, telephone number, identification number, online identifier, and usage data. It does not include any data where the identity has been removed or anonymised.
We collect personal information about our users in several ways, including, but not limited to, when you visit our website, fill out a form, upload any documents, send us an email, contact us via telephone, and when you subscribe to our services or through other means set out below.
Information you need to provide when you register for an account
When you sign up to our platform (directly or through an email request form), you voluntarily give us certain Personal Information, including your:
We will only collect your personal information, which is easily identifiable from users, when provided to us willingly. Users choose whether or not to provide personal identification information to Resparkit, but such information is required to access our services.
We may keep a record of the information you share with us or upload directly to our platform. In order to ensure the accuracy of our records, we may also compare and create reports using publicly available information about you.
When you visit our website, the information that we automatically collect is about your device hardware and software, such as your Internet Protocol address (e.g., IP address), browser type, browser version, domain names, the page of service that you visit, access times, operating system, links clicked and other diagnostic information.
We analyse and use this information to understand better how our users use our services, provide service improvements, and monitor the performance of our system.
We use your Account Data to understand better, improve and develop our services, keep our services safe, and stay in compliance with our legal obligations. We may also use your data for the following purposes:
To manage your account: We use Account Data to identify you and grant access to different functionalities of our service.
To contact you: To contact you by email regarding updates or informative communications related to functionalities.
Provide Service: We use Account Data so that our services can function correctly for you, including providing access to our services, enabling you to communicate with other users and us, authentication, billing, security, customer support, service updates, newsletters, offers, sell or market our products and services to you, and to improve our services.
We incorporate the correct process and best practices for collecting, storing, processing and securing your data. Unless stated that a longer retention period is required or permitted by law, we will only keep your private information within our systems for the period necessary to fulfil the purpose outlined in this policy or until you request us to delete the information as per your right of erasure.
Please note that we may reserve the right to hold a copy for legitimate business purposes if you request to get your personal information deleted. We will only do so for as long as necessary to fulfil those legal or regulatory purposes in such an event.
Please contact support@geniemax.com for more information.
After the information taken from you is no longer necessary, we will securely remove all personally identifiable information by our data retention and deletion policies.
If you feel there are any mistakes in the information we hold about you, you have the right to let us know so we can amend it accordingly. You also have the right to ask us to provide such information to you. You may also ask us to delete any information we have on you. We may ask you to prove your identity; this is for security purposes. A small administrative charge may also take place to facilitate the process smoothly.
We use cookies and related tracking systems to track your activity and interaction with our service. Tracking technologies used are beacons, tags, and scripts to collect and track information, along with helping us to give you a better, faster, and more personalized experience. You can find more information on our use of cookies and similar technologies in our full cookie notice.
We rely on some third-party providers to collect performance data, and they will set cookies on our website, for example, Google Analytics, YouTube, and HotJar. These third-party providers are responsible for the cookies they set on our site. If you want further information, please go to the website for the relevant third party.
We have no power over and accept zero responsibility for third-party sites or services' content, privacy policies, or practices.
If you don't want to accept cookies, choose to opt out by updating your browser settings. Please remember that declining cookies may cause parts of the website not to function properly, and you will miss out on the everyday experience intended for users visiting the website.
Resparkit reserves the right to update its privacy policy as and when deemed fit. We aim to let relevant stakeholders be aware of any such changes. You are requested to review this Privacy Policy at regular intervals in time to stay updated with our policy. Changes to this Privacy Policy are only effective when they get posted on this page.
Resparkit welcomes your comments and suggestions regarding this privacy policy. Please get in touch with us at via our contact form (https://resparkit.com/contact).
For more information and clarity, please review our Terms & Conditions.